1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your phone lenses compatible with all smartphones?
Yes. Most lenses use a universal clip-on design that fits the majority of smartphones. Please check the product description for specific compatibility notes.
6. Are the lenses easy to attach and remove?
Yes. They feature a secure, easy-to-use clip that attaches quickly without tools.
7. What types of lenses do you offer?
We offer macro, wide-angle, telephoto, fisheye, and multi-lens kits for different creative needs.
8. Do the lenses affect image quality?
Our lenses are designed with high-quality optics to enhance your photos while minimizing distortion and glare.
9. Are they suitable for video as well as photos?
Yes. Many creators use our lenses for both photography and video content creation.
10. Are the lenses durable for travel?
Yes. They are lightweight and built with sturdy materials, perfect for everyday use and travel.
11. How do I clean the lenses?
Gently wipe with a soft microfiber cloth. Avoid harsh chemicals or abrasive materials.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my lens arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.